Our claims settling service provides assistance with appointing surveyors to investigate the loss, gathering evidence and documents from the claimant, advising on policy liability, assessment, adjustment, negotiation and claims settlement.
Our dedicated cargo Claims Settling Department is regularly appointed as settling agent by various cargo underwriters world-wide to handle claims under their policies.
Dolphin Maritime employs an international network of surveyors and is represented in every major port and commercial centre around the globe. This enables us to attend to surveys within a very short period of time. We maintain a close working relationship with our local surveyors who always work under our expert guidance and supervision.
This extensive network enables us to quickly verify that appropriate documents and evidence are obtained to validate and adjust a claim. At the same time, claims are assessed in our Recovery Department at the outset to ensure that appropriate steps are taken to protect our clients’ interests and maximise recovery potential.
Our current Survey Agents Directory is available to our clients by clicking HERE
The details are also available in Excel in order that your IT department can easily upload the data directly into your systems for printing directly on to the Marine Insurance Policy. If you would like a copy, please let us know by email to claims@dolphin-claims.com.sg
Our Claims Settling Department can also provide clients with consolidated statistics, status reports on their cases and loss prevention guidelines.
For general guidance and advice to claimants, click: HERE
